Refund policy
Last updated [date]
Draft. This page will be reviewed and confirmed before the platform launches.
When you can get a refund
[For example: within [number] days of paying, if you have not joined a class or watched a recording for that course.]
How to ask for one
To ask, reach us through the contact page. Include the email on your account and the payment reference from your receipt. You can find your receipts under Payments in your dashboard.
How long it takes
[For example: approved refunds are sent back through Paystack to the Mobile Money number or card you paid with, within [number] working days.]
Your access after a refund
When a refund is approved, your access to that course ends straight away, including its classes and recordings.
Still have a question?
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